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Nespresso, Keurig or bean-to-cup: which coffee machine should your office get?

Most offices start with a pod machine because it’s the easiest thing to buy. Here’s what changes when you switch to whole beans, and when a pod machine really is all you need.

Close-up of espresso pouring from a portafilter

The short version

Keurig brews a quick, consistent mug of drip-style coffee. It doesn’t make espresso, and milk drinks need a separate frother.

Nespresso brews real espresso from capsules. The coffee is a step up, but most setups still leave the milk and the cleanup to your team.

A bean-to-cup machine grinds whole beans for every drink and steams real milk, so a latte is one button. It’s the closest thing to a café in the office, and it works best when someone else keeps it stocked and clean.

What each machine actually does

All three get called “the office coffee machine”, but they work in very different ways, and that decides almost everything else about living with one.

Keurig

A Keurig pierces a sealed K-Cup of ground coffee and pushes hot water through it. What comes out is closer to a mug of filter coffee than anything from an espresso bar. It’s fast, it’s hard to get wrong, and there’s a huge choice of pods. Keurig’s commercial brewers for offices use the same K-Cups and work the same way. What none of them can do is espresso, and a latte means buying a frother and remembering to wash it.

Nespresso

Nespresso capsules hold finely ground coffee that’s brewed under pressure, so you get genuine espresso with crema on top. Nespresso Professional is the range made for offices, with its own capsules. Some models froth milk, but plenty of offices end up with a capsule machine and a frother side by side on the counter.

Bean-to-cup

A bean-to-cup machine keeps whole beans in a hopper and grinds a fresh dose for each drink. It brews the shot, steams milk from a small fridge beside it and pours the whole thing. An espresso, a flat white or a cappuccino is a single button. The two we install are the JURA X10 and GIGA X8.

JURA GIGA X8 bean-to-cup coffee machine with two bean hoppers
JURA GIGA X8 Two bean hoppers, so regular and decaf pour from the same machine.

The coffee in the cup

Coffee starts giving up its aroma soon after it’s ground. Capsules get around that by sealing each dose, which is why pod coffee tastes the same every time. It’s consistent, but it never tastes freshly ground.

A bean-to-cup machine doesn’t have that problem, because the beans stay whole until a few seconds before the drink is poured. Ours run on 100% Arabica from Papua New Guinea, Brazil and Colombia, roasted in the U.S.

The trade-off is choice. A pod drawer can hold a dozen flavors. A bean-to-cup machine holds one blend, or two on the GIGA X8, which is how most offices keep a regular and a decaf going.

Milk is where you’ll notice it

Look at what people order at the café downstairs. It’s mostly lattes, cappuccinos and flat whites, and that’s exactly where pod setups struggle. The usual answers are powdered creamer, a carton on the counter, or a frother someone has to rinse after every drink.

A bean-to-cup machine draws real milk from a fridge beside it and steams it fresh for each drink. Ours hold up to two kinds of milk, so dairy and a plant milk can sit side by side. Barista-style oat is the one most offices ask for right now. Your office supplies the milk, which most offices already order anyway.

Our machines are powder free due to the lack of quality, high maintenance, and unhygienic nature of internal powders.

Walter Koehler, owner

That same milk is what makes a decent hot chocolate. The machine froths real milk and you stir in your own chocolate powder, which beats anything a powder cartridge can do.

Who keeps it clean?

With a pod machine, someone on your team empties the used-capsule bin, refills the water, wipes the drip tray, descales it every few months and reorders pods before they run out. In most offices, that someone is the office manager.

With a managed bean-to-cup machine, that’s our job. We restock and clean on a schedule, weekly or every two weeks depending on how much your team drinks. Troubleshooting is free, and if a machine can’t be fixed, we replace it. Your team’s part is topping up the water tank, which holds 5 liters, about 40 to 50 cups, and keeping milk in the fridge.

What ends up in the trash

Every pod cup leaves a capsule behind. Nespresso’s capsules are aluminum, and Nespresso runs its own recycling program. K-Cups are plastic, and most recycling will only take them once someone has peeled off the lid and emptied out the grounds. On a busy floor, that’s a lot of small jobs nobody signed up for.

A bean-to-cup machine leaves only used grounds and empty bean bags.

When a pod machine is the right call

Pods do have their place. A pod machine is probably fine if:

  • your office is a handful of people who mostly drink it black
  • your team isn’t heading out on coffee runs
  • a drawer of flavors matters more to your team than a good flat white
  • you’d rather nobody came in to restock and clean

If that sounds like your office, keep the pod machine. If it doesn’t, here’s when bean-to-cup earns its two feet of counter:

  • people walk to the café down the block, sometimes more than once a day
  • your team drinks lattes and cappuccinos, not just black coffee
  • the kitchen gets busy: JURA rates the X10 for up to 100 cups a day and the GIGA X8 for up to 200, two drinks at a time
  • keeping the coffee going shouldn’t be anyone’s job on your team

It needs about two feet of counter space and a power outlet. No water line, and installing it takes 5 to 10 minutes.

Side by side

KeurigNespressoBean-to-cup, managed
DrinksDrip-style coffee and teaEspresso and longer coffeesEspresso, americano, cappuccino, latte, flat white and more
MilkA separate frother or creamerSome models froth; often a separate frotherReal milk steamed for each drink, up to two kinds
FreshnessPre-ground, sealed in a podPre-ground, sealed in a capsuleGround seconds before brewing
RestockingYour team orders podsYour team orders capsulesWe restock on a schedule
CleaningYour teamYour teamWe clean on every visit
WasteA plastic pod per cupAn aluminum capsule per cupUsed grounds and bean bags
Best forA few black-coffee drinkersSmall teams who want espressoOffices that want café drinks without the coffee run

Taste it before you decide.

We’ll install a JURA machine in your office for two weeks, free. No contract and no upfront equipment cost.

Questions

Can a Keurig make espresso?

No. A Keurig pushes hot water through a pod at low pressure, which gives you drip-style coffee. Espresso needs finely ground coffee brewed under much higher pressure, which is what Nespresso and bean-to-cup machines do.

Is a Nespresso machine good enough for an office?

For a small team that mostly drinks espresso, yes. It gets harder as the office grows: capsules need ordering, the used-capsule bin needs emptying, and milk drinks usually mean a separate frother someone has to clean.

Weighing it up for your own office? Our office coffee service page explains everything that’s included, and the coffee guide walks through the classic drinks the machines make. Setting one up? Our coffee station checklist covers the counter, the milk and install day. Or skip the reading and try one in your office.

More from The Grind

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  • No contract
  • No upfront equipment cost
  • Installed by the NYC team

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